About us
TGL is an international freight forwarding company based in Australia, New Zealand & USA, providing complete logistics solutions to all industries. We specialise in offering business to business logistics services including sea freight, air freight, domestic freight, 3PL warehouse, and customs clearance. We lead the industry in delivering exceptional service to our customers by focusing on our people and technology.
Our People
Meet the heartbeat of our company: a team of quality talent fueled by dynamic training and empowered decision-making. From transport experts proficient in all modes to proactive, customer-centric individuals, our people are dedicated to exceeding expectations at every turn.
Quality Talent:
We seek and nurture top-tier talent
Dynamic Training:
Continuous education and training
Empowered Decision-Making:
Our team is impowered to make impactful decisions
Transport Experts:
Proficient in all modes of transports
Proactive & Hungry:
Driven to succeed and serve customers beyond expectation.
Customer-Centric:
We prioritize customer with livelihood, not just shipments.
Our Technology
Discover the power of innovation with our cutting-edge technology suite. With over 30 years of industry insights, our in-house solutions are designed with agility and customer-centricity, ensuring your logistics needs are met with precision and efficiency.
Industry Insights:
30+ years of industry experience and customer feedback
In-House Technology:
Built from our deep understanding to ensure agility and responsiveness
Customer-Centric Designs:
Tailored to meet evolving customer needs.
Cutting-Edge Solutions:
Utilizing the latest technology for competitive edge.
Your Advantage
Unlock your competitive edge with our unparalleled advantage. From qualified personnel equipped with expertise and ongoing training to innovative technology providing seamless experiences and 24/7 accessibility, we're your trusted partner for efficient logistics solutions.
Qualified Personnel:
Expertise coupled with ongoing training.
Innovative Technology;
Access to state-of-the-art platforms .
Seamless Experience:
One points of contact for end-to-end solutions.
24/7 Accessibility:
Instant access to shipment data via our platforms
Our Values
At TGL, we prioritise reliability, integrity, innovation, and sustainability. We ensure consistent service through operational efficiency, uphold transparency and ethics in all interactions, leverage technology to enhance our team's capabilities, and commit to minimising environmental impact for a better future.
- Reliability: Reliability forms the bedrock of our service delivery at TGL. We commit to consistency, timeliness, and dependability across all of our logistics services. We deliver on our promises through operational efficiency and continuous improvement in our capabilities.
- Integrity: At TGL, integrity is paramount in every interaction. Our integrity will be defined through transparency, honesty, and ethical behaviour when interacting with our clients, our people, and our partners. We are always accountable for our actions making it an important pillar of our company culture.
- Innovation: TGL is committed to developing proprietary systems that automate processes and enhance workflows, ensuring we deliver superior service to our clients. Our technological advancements keep our teams skilled and agile, transforming automation into an opportunity to better serve our clients.
- Sustainability: Sustainability is core to our operations ethos at TGL. We're dedicated to minimising our environmental impact through innovative practices and responsible resource management. By prioritising sustainability, we aim to positively impact the communities we serve, ensuring a better future for generations to come.
Our Story
Our Journey : How We've Grown Over Time
Founded in 2014, Think Global Logistics (TGL) is an Australian-owned and operated Freight Forwarding company, headquartered in Sydney. As an international freight forwarding company, we provide a one-stop-shop experience for all your shipping needs across the globe.
We specialise in offering business-to-business logistics services, including sea freight, air freight, domestic freight, warehousing, and customs clearance to all industries. We lead the industry in delivering exceptional services to our customers by focusing on our people and technology.
A Message from The CEO
Freight and logistics are critical to our way of living. Without it we simply cannot afford the living standards we all have come to cherish and enjoy. However, it is also an industry that is poorly represented due to its blue-collar origins and as a result we rarely attract the talent we need to better and improve our way of doing things. And sadly, it took a global pandemic that is COVID-19 for logistics to be slightly understood by the masses and treated as an essential service. Logistics has been and will always be essential. So it is with this background TGL not only exists but thrives.
Firstly, focusing on our people. We hire better, we educate better, and we aim higher. We work as hard in keeping our people happy just as we do our customers and suppliers, from the many employee incentive programs we run to our working environment we always ensure our people is at the centre of our values. Because we are you and we treat each other like how we like to be treated.
We understand the importance of technology in our fast-moving world driving our behaviours and consumption patterns, this is why we have consciously chosen to develop our proprietary system fully in-house. This is so that we have better control and can react to the changing needs of our customers faster.
Thirdly whilst we love logistics and very nerdy about it, we understand our customers may not care for the technical aspect of what we do, even though it is industry norm believing that transparency means forced education. At TGL we SAY NO to this nonsense. Our customers are experts in their products and should remain so, their focus is and should only be on their business through careful management of their cost and margins. So, with this grasp of reality, we provide true transparency by delivering our services promptly, simply and a fee structure that gets to the point. The total freight cost. Because it is only with knowing your total freight spend without variables can you work out your margins and pricing your products better than your competitors. It isn’t about learning the laundry list of our industry jargons! It adds no REAL value. Finally, TGL has been paperless since day one of our company establishment, and our early adoption of cloud computing meant we didn’t need to run onsite energy intensive servers that adds to our carbon footprint. Furthermore, our commitment to our environment means we always have and will continue to make business decisions with reducing our carbon footprint wherever possible.
Empowering Connections
Our People-Focused Approach
Through our people-focused approach, we deliver a tailored experience to our clients by bringing a welcoming face into a faceless industry. Together with our staff, customers, and our partners, we aim to create a strong community we call Think Global Logistics.
Streamlining Logistics for Tomorrow
TGL is and will continue to invest in developing its own proprietary systems that will automate processes, reshape workflow, and collect data for smart, dynamic reporting. Our use of technology and automated systems delivers you a swift and simplified process and ensures a cohesive, transparent, and collaborative experience.
Empowering Logistics, Simplified.
Our Journey
Embark on our transformative journey through time. Witness how we've transitioned from complexity to simplicity, offering transparent pricing and a dedicated support system. At Think Global Logistics, we illuminate the path through the intricacies of logistics, ensuring our clients are empowered and in control every step of the way.
2014
Think Global Logistics was founded
2020
Sydney warehouse & fleet of trucks acquired
2021
TGL office established in New Zealand
2022
We became IATA certified, elevating our status
2023
Established Brisbane and Melbourne warehouses
2024
Established US office, B corp certified
Meet Our Senior Leadership
Julie Tran
General Manager
Jerry Zaidi
Head of Marketing
Sanjeev Maharjan
Solution Architect
Daniel Kasif
Digital Media & Content Creator
Victor Luo
Client Advisor
Joy Jin
Solutions Specialist
Our Vision, Mission, And Values
Our values define our culture and is at the heart of who we are Integrity, reliability, loyalty and sustainability
Our mission is to lead the logistics industry in quality customer experience by empowering our people and developing our technology. We strive to deliver a transparent, reliable, and accountable service by aligning our business practices with our values. Our commitment to our people, partners and community drives everything we do at TGL.
Our vision is to become the best global freight forwarder for our clients by delivering a cohesive, transparent, and collaborative experience through a dedicated team of logistics professionals using proprietary innovative technologies.
We provide our customers with one point of contact which defines our service excellence.
We take pride in our communication system, teamwork and empowering our employees with ongoing training, career planning, and additional well-being benefits.
TGL is committed to creating a great culture of respect, honesty and loyalty.
TGL is and will continue to invest in developing its own proprietary systems that will automate processes, reshape workflow and collect data for smart, dynamic reporting.
We believe our tech development is the future of TGL where our teams can be reskilled to work smarter for our customers and most importantly remain relevant in a future where automation is not a threat but an opportunity.
We are constantly challenging current practices by thinking outside the box to provide even more value-added solutions.
TGL always ensures full transparency of its objectives where its people at all levels are engaged meaningfully with planning, and problem solving.
Our people provide valuable resources, insights, and direction to TGL's growth and development.
We provide our customers a simplified service platform. From knowing who to call for any needs to having a simple to understand cost structure, our customers are never in doubt and always in control.
